Extreme Simracing Reviews
Extreme Simracing Customer Reviews (5)
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Do not order from this site
I ordered a simagic h shifter a week ago, they immediately created a shipped label but didn't ship anything. No response to my emails and of course no contact number. Buyer beware!
Poor customer service and lack of respect for peoples time
I have place an order, No update, cant speak with anyone, no replies on Facebook, WhatsApp, Website or Shop! I asked a couple of times if the items I was going to order was available and I was told yes so I ordered and now no response. Already past expected delivery date and order status is Awaiting Fulfillment.
Did you receive what you ordered? I'm worried they are scammers...
Extreme Simracing Customer’s Q&A
Extreme Simracing FAQs
About extremesimracing.com Prices and Cost?
Extreme Simracing offers free domestic shipping in the US for orders over $249. This free shipping policy covers all American states. They also offer free shipping to certain regions in Canada. However, if a consumer wants to return the product, the shipping cost will be charged. The estimated delivery time for orders over $249 is between 3-5 business days. They do not ship products to P.O. boxes or APO/FPO addresses due to the size of their boxes. For international shipments, customers are advised to contact Extreme Simracing via email or visit their eBay store. Please note that Extreme Simracing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. Extreme Simracing is also not liable for any products damaged or lost during shipping. If you receive your order damaged, you should contact the shipment carrier or Extreme Simracing's support team directly to file a claim. For more information on returns policy, you can access the relevant page on their website.
About extremesimracing.com Popular Products and Services?
ExtremeSimRacing is a popular platform for purchasing sim racing equipment. Some of their popular products include the ESR XT Premium 3.0 and the ESR Virtual Experience Cockpit Black. The ESR XT Premium 3.0 is fully adjustable and compatible with Fanatec, Thrustmaster, Logitech, and Direct Drive Wheels. The ESR Virtual Experience Cockpit Black is a fully adjustable and rock-solid racing simulator chassis. Users can choose their preferred color for this product. It's important to note that the availability of these products may vary, and it's always a good idea to check the stock status before making a purchase.
How do I contact extremesimracing.com?
You can contact Extreme Simracing through the following ways:
- Email: You can reach them at contact@extremesimracing.com.
- Address: Their USA distribution center is located at 11401 Northwest 134th Street, Suite 107, Medley, FL 33178, USA.
Please note that response times may vary. They value their customers greatly and are always here to help. If you have any questions, queries, or comments, feel free to drop them a line and they will get back to you as soon as they can.
extremesimracing.com Return Policy?
Here is the Return Policy for Extreme Simracing:
- Any product on sale is not eligible for return.
- You must contact Extreme Simracing prior to returning any items to obtain a return merchandise authorization (RMA) and confirm the terms of the return.
- Products purchased from Extreme Simracing must be returned within the first 14 days after being received.
- Products must be new, unused and in its sealed original packaging.
- All hardware, manuals, cables, plastic bags, etc., must be included with the return.
- Any product that was used or partially installed is non-returnable.
- A $5 or 15% minimum re-stocking fee (whichever is greater) applies to all returns for refund.
- Original shipping and handling fees may be deducted from the value of your refund.
- You are responsible for return shipping charges.
And here is the Shipping Policy for Extreme Simracing:
- For orders over $249, shipping is free to all regions listed below.
- If the consumer wants to return the product, the shipping cost will be charged.
- All orders are processed within 3 business days.
- They do not ship products to P.O. boxes or APO/FPO addresses, due to the size of their boxes.
- For international shipments please contact them via email or visit their eBay store.
How do I contact Extreme Simracing for a return?
To return a product to Extreme Simracing, you must first contact them via email at contact@extremesimracing.com to obtain a Return Merchandise Authorization (RMA) and confirm the terms of the return. Please note that any product on sale is not eligible for return. Products purchased from Extreme Simracing must be returned within the first 14 days after being received. The products must be new, unused, and in their sealed original packaging. A $5 or 15% minimum re-stocking fee (whichever is greater) applies to all returns for refund. You are responsible for return shipping charges. If upon inspection the item is found not to qualify for a refund, the item may be returned to you at your expense. Any products returned must be shipped to the address as listed on the RMA form. Do not ship items back to the manufacturer unless explicitly instructed to do so. If they sent you the wrong parts by accident, contact them about the part you need exchanged. They will cover all shipping charges in this situation to make it right. Please double check to make sure you received the correct item before installation. Installation and-or use of products constitutes acceptance.